Meeting the expectations of our customers is the starting point for our company. Exceeding customer expectations is what separates HighTech Finishing in the aviation interior plating market.
To that end, we are honored to be recognized by Rosen Aviation with the 2019 Supplier Quality Award.
Rosen uses advanced technology, design, and performance to provide in-cabin display systems to the aviation industry. The award was given to our company in recognition of 100 percent quality parts and 100 percent on-time delivery every month in 2019.
We are particularly proud of this recognition because of the hard work and dedication of the entire HighTech Finishing team.
Throughout 2019, our company was committed to rigorous planning and strong internal coordination between all departments to achieve excellent results for our customer. The results speak for themselves.
Our Quality Scorecard for Rosen Aviation
Each month presented a unique challenge in 2019. Our team stayed ready, followed our coordination plan, and adhered to our company’s unmatched process for quality to provide outstanding support for Rosen Aviation.
- In total for the year, we delivered 174 parts to Rosen with no defects and no delays.
- We averaged 14.5 parts delivered per month.
- During Fourth Quarter peak activity, we averaged 22 parts delivered per month — all with 100 percent quality completion.
“We would like to recognize HighTech Finishing for the outstanding quality performance in 2019,” says Nathan Beecher, Quality Manager, CQE, of Rosen Aviation.
“As the scorecard indicates, HighTech delivered 100 percent on-time quality parts to Rosen Aviation in the 12-month rolling period of 2019. This reflects an outstanding commitment and diligence to manufacturing a quality product, on-time, every time.”
“We work very hard to provide customers with on-time deliveries,” says Rick Niefield, HighTech’s vice president sales and marketing, “and it’s great when the team and their leaders are recognized for their efforts.”
Consider HighTech Finishing for Aircraft Interior Plating
The 2019 Supplier Quality Award fittingly ties into a milestone year for our company. We celebrated 35 years of providing decorative aviation plating services to leading companies in the aviation industry. And, our longevity can be attributed to our commitment to quality for each customer.
The HighTech Finishing team follows a comprehensive, ISO-driven 50-step plating process to ensure the highest quality production, finish, and delivery for each customer’s aircraft interiors. We appreciate Rosen Aviation for taking the time to recognize our quality service.
– To find out more about our aviation interior plating service, contact us today. We would appreciate the opportunity to serve your aviation interior needs.